Not found as cited (WAS RE: [ILL-L] Huzzah!)

Laura Barnard Laura.Barnard at spl.org
Tue Oct 9 15:08:20 EDT 2007


Let me add this complication to the Not Found as Cited issue:

Some libraries reply to requests for dates of newspapers on microfilm with "Not found as cited".  Although I think this is an incorrect use of this reason for no, it is consistently used by some very large universities and will now cause these requests for loan to short circuit to unfilled.

Laura Barnard
Interlibrary Loans
Seattle Public Library (UOK)
206-386-4601
ill at spl.org

>>> "Wilcox, Terry   DPI-RLL" <Terry.Wilcox at dpi.state.wi.us> 10/9/2007 8:52 AM >>>
I will second that, Fay.  Even with a verified complete citation I have had
some libraries report Not Found as Cited, with a subsequent library filling
the request.  Sometimes lending library staff is rushed or transpose
numbers; sometimes it's a matter of insufficient training (it's on
microfilm, not in with the bound issues).  It happens.  

When we receive a serial request here, if it is not where it is cited, we
will try it by date alone or by volume/issue alone.  Usually that will
locate the desired article.  If we don't find it at all, we use a
conditional message to alert the borrower that there may be a citation
error.

I would encourage libraries to use conditional.  It will allow the borrower
to intervene and make a correction and/or send the request to the next
library.

Terry

Terry L. Wilcox, State ILL Librarian
Wisconsin Reference and Loan Library (GZR)
2109 South Stoughton Road
Madison, WI  53716
voice: 608-224-6163
fax: 608-224-6178
Wis. toll-free: 888-542-5543, option 4
email: terry.wilcox at dpi.state.wi.us 
 

-----Original Message-----
From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org] 
On Behalf Of FFenske at cob.org 
Sent: Tuesday, October 09, 2007 10:22 AM
To: Interlibrary Loan Listserv
Subject: Re: [ILL-L] Huzzah!

I have mixed feelings about the reason, "Not found as cited," going to
Unfilled after the first time that reason is given. There have been times
that I am not able to give a complete citation and the first library may
reply not found as cited, but the second library finds it. Maybe it depends
on who (student or ILL person) is looking for the article, if the lending
library can take the extra time to look for the article, and if they have
resources that can verify the citation. Sometimes I've had lending
libraries, generally universities, who have gone the extra mile and replied
back on a conditional the correct citation. This is very much appreciated.
If it goes to Unfilled after the first not found as cited, and the patron
does not have any further information to correct the citation, the request
may stay unfilled. Sad. Or, I keep sending the request out until I find one
of those helpful libraries.

Fay Fenske
Bellingham Public Library


                                                                           
             "Campbell,                                                    
             Heather"                                                      
             <HEATHERC at coj.net                                          To 
             >                         "Interlibrary Loan Listserv"        
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             10/08/2007 04:52                                           cc 
             AM                                                            
                                                                   Subject 
                                       [ILL-L] Huzzah!                     
             Please respond to                                             
             Interlibrary Loan                                             
                 Listserv                                                  
             <ill-l at webjunctio                                             
                  n.org>                                                   
                                                                           
                                                                           




I was excited to read this:
Future enhancements to WorldCat Resource Sharing include:
Additional deflection via the Policies Directory including the ability to
deflect requests based on the Borrowers MAXCOST, age of material and if
your institution is the last lender in the lender string (i.e. don't
deflect if I'm the last lender). Target date: November 2007

.....But I'm puzzled about the last "deflector".  What's the advantage of
this enhancement?




Heather Campbell
Special Services ~ Interlibrary Loan and Books By Mail
Jacksonville Public Library
Jacksonville, Florida 32202
ill at coj.net    904-630-2985

From: OCLC Resource Sharing [mailto:oclcresourcesharing at oclc.org] 
Sent: Friday, October 05, 2007 1:15 PM
To: OCLC-SHARING-L at OCLC.ORG 
Subject: WorldCat Resource Sharing

WorldCat Resource Sharing Install Update Pre Install Announcement

This Sunday, October 7 WorldCat Resource Sharing will install the following
enhancements:
      Users will be able to more accurately represent their reason for not
      filling a request with a new reason for no within the drop down menu:
      "Not licensed to fill." This explanation should be used when the
      lending library owns the item but due to contractual obligations are
      unable to fill the borrowing request (e.g. electronic resources).
      Borrowers will be able to remedy incorrect citations and get
      materials to their users more quickly with an improvement to how "Not
      found as cited" is handled. When the reason for no is "Not found as
      cited", the request will be immediately returned as Unfilled for the
      borrower to correct the citation. It will no longer be routed to any
      additional lenders.
      Users will be able to print labels when individual requests are
      processed as well as through batch functionality (Aug. 2007).
Future enhancements to WorldCat Resource Sharing include:
Additional deflection via the Policies Directory including the ability to
deflect requests based on the Borrowers MAXCOST, age of material and if
your institution is the last lender in the lender string (i.e. don't
deflect if I'm the last lender). Target date: November 2007
Policies Directory Update Reminder: when users log onto the Policies
Directory they'll be taken to an intermediate screen that will ask that
they update their policies. Target date: November 2007
Printing enhancements: Users of WCRS will have the ability to print
bookstraps as well as improved 1- and 2-per-page printing. Target date:
December 2007

Thank you,
Anya Arnold
Product Specialist --WorldCat Resource Sharing
Delivery Services

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