[ILL-L] Huzzah!

[Sharon Bleau]

Since you are thinking through your processes, I wonder if you might collect 
the payment when the student picks up the item, rather than having to get it 
before the item is requested.  That works very well for us (a small academic 
library).   They pay the charge when they pick up an item, and I have very 
few patrons who do not pick up their ILL's.  In the past year, we only had to 
absorb the cost for a couple of ILL's.

It would speed things up for you, I think.  If I find that an item is not available 
free, I do a quick check of the policies of a few libraries that own the item to 
determine how much they charge.  Then I email the student saying the item 
is not available free, will cost between $10 and $15, and ask if they are 
willing to pay that much.  If they agree to pay, then I order it.  If not, I'm 
finished with it. 

On 8 Oct 2007 at 13:08, Jones, Alison R. wrote:

> 
> Apologies to everyone - I hadn´t completely thought out our process, I was just following my 
> predecessor´s methods and I hadn´t thought about how unfair it really was until now. Just 
> wanted to let everyone know we will be working out some method that will work and won´t 
> require us asking other libraries to do things they ought not to have to do.(How we´re going to 
> do it I have no clue, but obviously that´s our problem and not someone else´s, and we have no 
> right to try to pass our problems on to someone else)
> 
> Again apologies to anyone we may have asked this of in the past. I´ve only been doing ILL since 
> the beginning of the summer, and so this past week was my first time having to get 
> dissertations for our psychology students. I should have thought everything through instead of 
> assuming that what we had been doing in the past was acceptable.
> 
> Alison
> 
> Alison Jones
> Public Services Librarian
> 
> Baptist College of Florida
> From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org] On Behalf Of 
> Margaret Ellingson
> Sent: Monday, October 08, 2007 12:46 PM
> To: 'Interlibrary Loan Listserv'
> Subject: RE: [ILL-L] Huzzah!
> 
> 
> 
> At the risk of getting flamed, lenders who have their lending fees listed in the Policies Directory 
> should not have to send Conditionals to inform requesting libraries about routine costs. The 
> Policies Directory exists so that requesting libraries can inform themselves about policies, fees, 
> etc., BEFORE requesting, especially in the case of hard to get items, for which only a few 
> libraries policies would need to be checked. - Margaret Ellingson
> 
> **************************************************************************
> Margaret W. EllingsonEMAIL: margaret.ellingson at emory.edu
> Interlibrary Loan/ReferencePHONE: 404-727-6893
> Woodruff LibraryFAX: 404-727-0052
> Emory UniversityARIEL: ariel.library.emory.edu
> Atlanta, GA 30322-2870 USA OCLC: EMU :: NUC: GEU
> **************************************************************************
> 
> 
> From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org] On Behalf Of 
> Jones, Alison R.
> Sent: Monday, October 08, 2007 9:25 AM
> To: Interlibrary Loan Listserv
> Subject: RE: [ILL-L] Huzzah!
> 
> 
> 
> I´m not happy to ear about the Borrower´s Max Cost bit - we always have $0 in there, but in 
> the case of dissertations and other things that are hard to get, occasionally our students are 
> willing to pay, so currently we put in "0 - Please Conditional with Cost" because we need to 
> know the exact amount before we can ask the student if they want to pay that amount (and 
> then we´ve got to actually get the check from them before we can say yes to the loan). I´ve 
> wondered about putting ONLY "Please Conditional with Cost" in that field so that libraries 
> wouldn´t ignore it and say no based on our Max Cost - but I wasn´t sure whether that was legit 
> or not. What do the rest of ya´ll with similar policies of passing along costs to your patrons do?
> 
> Alison
> 
> Alison Jones
> Public Services Librarian
> 
> Baptist College of Florida
> From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org] On Behalf Of 
> Campbell, Heather
> Sent: Monday, October 08, 2007 6:53 AM
> To: Interlibrary Loan Listserv
> Subject: [ILL-L] Huzzah!
> 
> 
> 
> I was excited to read this:
> Future enhancements to WorldCat Resource Sharing include:
> Additional deflection via the Policies Directory including the ability to deflect 
> requests based on the Borrowers MAXCOST, age of material and if your 
> institution is the last lender in the lender string (i.e. don´t deflect if I´m the last 
> lender). Target date: November 2007
> 
> .....But I´m puzzled about the last "deflector". What´s the advantage of this 
> enhancement?
> 
> 
> Heather Campbell
> Special Services ~ Interlibrary Loan and Books By Mail
> Jacksonville Public Library
> Jacksonville, Florida 32202
> ill at coj.net904-630-2985 
> 
> 
> 
> From: OCLC Resource Sharing [mailto:oclcresourcesharing at oclc.org] 
> Sent: Friday, October 05, 2007 1:15 PM
> To: OCLC-SHARING-L at OCLC.ORG
> Subject: WorldCat Resource Sharing
> 
> 
> WorldCat Resource Sharing Install Update Pre Install Announcement 
> 
> This Sunday, October 7 WorldCat Resource Sharing will install the following 
> enhancements:
> *   Users will be able to more accurately represent their reason for not filling a request with a 
>     new reason for no within the drop down menu: "Not licensed to fill." This explanation should 
>     be used when the lending library owns the item but due to contractual obligations are unable 
>     to fill the borrowing request (e.g. electronic resources). 
> *   Borrowers will be able to remedy incorrect citations and get materials to their users more 
>     quickly with an improvement to how "Not found as cited" is handled. When the reason for no 
>     is "Not found as cited", the request will be immediately returned as Unfilled for the borrower 
>     to correct the citation. It will no longer be routed to any additional lenders. 
> *   Users will be able to print labels when individual requests are processed as well as through 
>     batch functionality (Aug. 2007). 
> Future enhancements to WorldCat Resource Sharing include:
> Additional deflection via the Policies Directory including the ability to deflect 
> requests based on the Borrowers MAXCOST, age of material and if your 
> institution is the last lender in the lender string (i.e. don´t deflect if I´m the last 
> lender). Target date: November 2007
> Policies Directory Update Reminder: when users log onto the Policies Directory 
> they´ll be taken to an intermediate screen that will ask that they update their 
> policies. Target date: November 2007
> Printing enhancements: Users of WCRS will have the ability to print bookstraps 
> as well as improved 1- and 2-per-page printing. Target date: December 2007
> 
> Thank you,
> Anya Arnold
> Product Specialist --WorldCat Resource Sharing
> Delivery Services 
> 
> 
> 


Sharon Bleau
Reference Librarian 
Mountain State University
sharonb at mountainstate dot edu