[ILL-L] RE: conditionals, deflections, etc (was policy problem)

[Robinson, Arthur]

Yes, indeed, we need more Reasons for No, including:

 

                "No - We loaned this on ILL seven months ago and we've sent 23 e-mails and three invoices and left 11 phone messages and can't even get an answer from the #%$&**s who have it."

 

Another one we could have used recently:

 

                "No - We sent our copy of this to you two weeks ago."  

 

(Actually, last January we got 5 requests for the same book in three days from a library in California.  I suspect it was a textbook.)

 

Arthur Robinson (GLG)

LaGrange College, Georgia


________________________________

From: ill-l-bounces at webjunction.org on behalf of Sarah Lee
Sent: Wed 10/3/2007 1:59 PM
To: ill-l at webjunction.org
Subject: [ILL-L] RE: conditionals, deflections, etc (was policy problem) 



I have longed for more "reasons for no" since inception - one for "don't
lend AV" and one for "too new", these are the bulk of our requests it
seems.  We conditional people now for the new  and non-circ-but-will-copy
things, but it sure would be easier to do them with the rest of the no's.
Delection by pub date would be a dream!

BTW, why do youyou think things slip through deflection once in a while?



Sarah L. Lee   
Reference Services Mgr./ Webmaster             
Mobile Public Library          
PO Box 1587                    
Mobile AL 36633-1587
http://www.mplonline.org <http://www.mplonline.org/> 
       
e-mail slee at mplonline.org
ph. 251-208-7085       
fax 251-208-5865

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