[ILL-L] RE: conditionals, deflections, etc (was policy problem)

[Laura Barnard]

Although I appreciate the desire to be thoughtful and thorough when unable to provide the material requested that lead many of you to use conditionals, I also appreciate the clean and quick process that reasons for no allows.

We do not feel we need to be informed that an item is non-circulating but copying is an option.  As a well trained and experienced ILL staffers, we know that copying is an alternative to a loan and that most likely there are several libraries that will be able to provide the copy service.  If we have asked for a loan it is because the patron wants to see the book.  

There are only a few cases in which neither loan nor copy is possible, and that would be an appropriate and appreciated use of the conditional.



Laura Barnard
Interlibrary Loans
Seattle Public Library (UOK)
206-386-4601
ill at spl.org

>>> Sarah Lee <slee at mplonline.org> 10/3/2007 10:59 AM >>>
I have longed for more "reasons for no" since inception - one for "don't
lend AV" and one for "too new", these are the bulk of our requests it
seems.  We conditional people now for the new  and non-circ-but-will-copy
things, but it sure would be easier to do them with the rest of the no's.
Delection by pub date would be a dream!

BTW, why do youyou think things slip through deflection once in a while?



Sarah L. Lee 	
Reference Services Mgr./ Webmaster		
Mobile Public Library		
PO Box 1587			
Mobile AL 36633-1587
http://www.mplonline.org 
	
e-mail slee at mplonline.org 
ph. 251-208-7085	
fax 251-208-5865

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