[ILL-L] Interlibrary loan fees
Campbell, Heather
HEATHERC at coj.net
Wed Oct 3 08:46:29 EDT 2007
We haven't done a study and we also use custom holdings and paths.
We're a public library ILL unit and pass on the costs to customers
providing they've approved them upfront. Most of our customers make
requests that are covered by custom holdings and paths but there are a
handful we have to research out ourselves as far as fees go and ILLiad
makes that fairly painless. As a public library, I don't ever see us
absorbing lending fees ourselves. For one thing, it costs the library
$45 each time we cut a check and -for another- our local government
(along with other Florida local governments) have had to make huge
cutbacks due to a state mandated property tax rollback so paying for
these costs ourselves would be considered a frill.
Heather Campbell
Special Services ~ Interlibrary Loan and Books By Mail
Jacksonville Public Library
Jacksonville, Florida 32202
ill at coj.net 904-630-2985
________________________________
From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Document Delivery
Sent: Wednesday, October 03, 2007 8:17 AM
To: Interlibrary Loan Listserv
Subject: RE: [ILL-L] Interlibrary loan fees
We use the custom holding groups and paths, so it's not very labor
intensive to look for free lenders, which I think makes it cost
efficient, Ed.
________________________________
From: ill-l-bounces at webjunction.org on behalf of Leslie R. Morris
Sent: Tue 10/2/2007 7:59 PM
To: Interlibrary Loan Listserv
Subject: Re: [ILL-L] Interlibrary loan fees
Has anyone done a study comparing the labor costs of looking for free
lenders vs. paying for ILL loans?
Leslie R. Morris
Editor
The Journal of Interlibrary Loan, Document
Delivery & Electronic Reserve
38 Towne Sq. Dr.
Lancaster, NY 14086-9562
USA
716-681-8707
MORRISLR at niagara.edu
www.Lesmorris.com <http://www.lesmorris.com/>
----- Original Message -----
From: Document Delivery <mailto:DocDelivery at iona.edu>
To: Interlibrary Loan Listserv <mailto:ill-l at webjunction.org>
Sent: Tuesday, October 02, 2007 5:48 PM
Subject: RE: [ILL-L] Interlibrary loan fees
We don't pay for students, with the idea that there is a lot out
there for free, and I agree, it would be difficult to make exceptions,
Ed.
ILL Office
Ryan Library
Iona College VXI
914-633-2352
docdelivery at iona.edu
________________________________
From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Sarah Henderson
Sent: Tuesday, October 02, 2007 3:53 PM
To: ill-l at webjunction.org
Subject: [ILL-L] Interlibrary loan fees
I apologize in advance if a situation like this has already been
discussed.
I have received a request from a faculty member regarding
interlibrary loans for the students in a class being taught this
semester. They are doing research on a specific area where we do not
have an extensive collection. To supplement it they have been
submitting interlibrary loan requests. Our procedure has been to try
all possible free lenders first. If that does not work we contact the
student and inform them there are no free lenders but we would be
willing to contact lenders that charge. We would cover the first five
dollars of the fee and the student would be responsible for the rest.
The student has the option to come in and review the request with me so
they know how much to anticipate in fees or can cancel the requests.
The faculty member has asked if there was something we could do to waive
or cover the ILL fees the students were asked to pay. Although I
understand his concern about fees and the size of our collection in that
area, I feel that if I waive the fees for his group then I am opening
the door for other cases and there will be no going back. Our budget
doesn't allow us to pay the entire cost for ILLs. He has asked his
dept. head for ideas on alternative funding but he has not received an
answer yet.
Has this issue come at your institution? Have you found any
ways to compromise?
Thank you in advance for your help!
Sarah
~*~*~*~*~*~*~*~*~*~*~*~*~*~
Sarah Henderson
Access Services Librarian
Minot State University
Tel: 701-858-3094
Fax: 701-858-3581
<mailto:sarah.henderson at minotstateu.edu>
<http://www.minotstateu.edu/library/>
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