[ILL-L] ILL - To reply Policy Problem, or not?

[Jones, Alison R.]

We use policy problem as well - though I do wish there were other
options (or at least a comment note spot for policy problem - so you
could put "Policy Problem - too new" or "Policy Problem - do not lend
CDs" or whatever it might be... I just always feel that people will see
"Policy Problem" and wonder what in the world the policy problem might
be in a few cases that aren't obvious (our "too new" would apply to
anything cataloged in the last 6 months - regardless of the date
published, for example...)  But I don't want to have to do one of those
conditionals that tell you to choose no either...

Alison

Alison Jones
Public Services Librarian
Baptist College of Florida
-----Original Message-----
From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Laura Barnard
Sent: Monday, October 01, 2007 1:55 PM
To: ill-l at webjunction.org
Subject: Re: [ILL-L] ILL - To reply Policy Problem, or not?

Fay,

In this case we also would use Policy Problem.  We take Policy Problem
to mean, look in our Policies and you should be able to tell why we
aren't sending it. If you have listed there that you don't lend new
items, then as a borrower I would understand that it might be available
at a later date.

When I don't see something to explain the reply, and if that library is
my only hope for borrowing, then I have contacted them and asked for
clarification.  

Laura Barnard
Interlibrary Loans
Seattle Public Library (UOK)
206-386-4601
ill at spl.org

>>> <FFenske at cob.org> 10/1/2007 11:41 AM >>>

I was wondering how everyone else replies to a request for a New item,
that
will come off New status in a year, and would be available to circulate?
Our ILL policy, at BLP, says that we do not loan New items, so the
logical
reply is Policy Problem.  I would like to see a new reason added to the
list, "Too New To Lend." This new reason, to me, would indicate that at
a
later time a new request could be made on that item when it is no longer
New.

What do you folks think?

Fay Fenske
Bellingham Public Library
210 Central Ave
CS-9710
Bellingham WA  98227-9710

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