[ILL-L] ILL - To reply Policy Problem, or not?

[Laura Barnard]

Fay,

In this case we also would use Policy Problem.  We take Policy Problem to mean, look in our Policies and you should be able to tell why we aren't sending it. If you have listed there that you don't lend new items, then as a borrower I would understand that it might be available at a later date.

When I don't see something to explain the reply, and if that library is my only hope for borrowing, then I have contacted them and asked for clarification.  

Laura Barnard
Interlibrary Loans
Seattle Public Library (UOK)
206-386-4601
ill at spl.org

>>> <FFenske at cob.org> 10/1/2007 11:41 AM >>>

I was wondering how everyone else replies to a request for a New item, that
will come off New status in a year, and would be available to circulate?
Our ILL policy, at BLP, says that we do not loan New items, so the logical
reply is Policy Problem.  I would like to see a new reason added to the
list, "Too New To Lend." This new reason, to me, would indicate that at a
later time a new request could be made on that item when it is no longer
New.

What do you folks think?

Fay Fenske
Bellingham Public Library
210 Central Ave
CS-9710
Bellingham WA  98227-9710

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