[ILL-L] Ten Commandments of ILL

[Troy Christenson]

Thou shall not charge to loan and expect free borrowing
Thou shall not borrow if your policy's are not available online

Sarah Lee wrote:

> After the latest round of posts on canceled requests, I thought about my
> own pet peeves and that maybe we need a Ten Commandments of ILL;
> 
> Here are a few to get the ball rolling:
> 
> 1.  Thou shalt not ship AV's in anything but a box.
> 
> 2.  Thou shalt not update to shipped unless you have the item in hand (I
> know, I know, some of you do this for a good reason, like branches ship out
> ILL's directly, but maybe you could show them how to update, its really easy.)
> 
> 3.  Thou shalt not reply "No-unspecified."
> 
> 4.  Thou shalt not reply "No-Noncirculating" for COPY requests.
> 
> 5.  Thou shalt not bill borowers for items lost in natural disasters.
> 
> 
> OK - anymore out there?  Happy Friday Y'all
> 
> 
> 
> Sarah L. Lee 	
> Reference Services Mgr./ Webmaster		
> Mobile Public Library		
> PO Box 1587			
> Mobile AL 36633-1587
> http://www.mplonline.org
> 	
> e-mail slee at mplonline.org
> ph. 251-208-7085	
> fax 251-208-5865
> 
> _______________________________________________
> ILL-L mailing list
> ILL-L at webjunction.org
> http://lists.webjunction.org/mailman/listinfo/ill-l
> 
> 

-- 
Troy Christenson, Manager ILL
Eastern Washington University
Libraries  100 LIB
816 F Street
Cheney, WA  99004-2453  USA

Tel: (509) 359-2819 Fax: 359-6456
E-Mail: tchristenson at mail.ewu.edu
OCLC = WEA