[ILL-L] Ten Commandments of ILL

[Kathy Britt]

Why not use 20 "Policy Problem."  Non circulating does not apply in this 
case because they are not asking to borrow the item.  They have asked 
for a photocopy, and since your policy does not permit you to photocopy 
more than X number of pages, Policy Problem is the correct response.

Just my opinion...
Kathy


Beth Lubar wrote:
> /
>
> 4. Thou shalt not reply "No-Noncirculating" for COPY requests.
>
> Well Sarah - until there is a 'too long to copy' as a 'reason for no' 
> we'll stick with this response - after all - we don't circulate serials.
> /
> -- 
> ~ Whoever said there are no stupid questions never worked a reference 
> desk ~
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