[ILL-L] Email Overdues from PUL (Princeton University)

[Jennifer Block]

Please excuse the multiple overdue lending email messages we have sent this
morning.  We are trying to troubleshoot an ILLiad issue.  The from email
address on these overdue messages is Interlibrary.Servces at princeton.edu
which is invalid. The keys in the Customization Manager are correct, and
OCLC Support has asked us for a copy of the log.  We have tried tweaking a
setting hoping that might provide an explanation which is why we sent the
overdues three times.  This was not to be the case.  
 
Please accept our apologies if we've overwhelmed your inbox as we're trying
to investigate this situation.
 
Best wishes,
 
Jennifer Block
Interlibrary Services Librarian
Princeton University
One Washington Road
Princeton, New Jersey  08544-2098
Phone:  609-258-5704
FAX:     609-258-0441
Ariel IP: 128.112.205.74
Email:  jblock at princeton.edu
 
 
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