[ILL-L] a blog entry from a patron with tips and tricks for getting material who finds ILLers "amazing"

[Jennifer Kuehn]

It's always nice to hear complimentary things about ILL people and at the 
same time learn about the tips and tricks faculty use for getting the 
materials they need.

Here's what "Combat Philosopher" says about ILL:

         The people who run the Interlibrary Loans (ILL) office though can 
be an amazing breed. If you have good ILL people and they like you, then 
they can perform miracles!
         See: http://combatphilosopher.blogspot.com/

There are days that I cherish the appreciative things even some other 
library's patron says about ILL!  This time in the year when there are too 
many requests for things not on OCLC, requests for films not distributed in 
the US and only on16mm, or having to explain that no Archive will actually 
loan 6 cubic feet of assorted realia cataloged at the collection level, I 
find myself circling  back to re-read Combat's message. We sometimes can 
perform miracles. Today? Not so much.




Jennifer Kuehn      kuehn.1 at osu.edu
Ohio State University Libraries
         Head,Interlibrary Services(OSU)
         Coordinator of Document Delivery and Acting Psychology Collection 
Manager
1813 N. High Street- Room 280C Columbus, Ohio 43210
Phone: (614) 292-1942   FAX: (614) 292-3061

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