[ILL-L] Borrower's e-mail address **** This is more for ILLiad Users ****

[Kathy Britt]

Miko,
Having separate fields for Borrowing & Lending email addresses in the 
address maintenance file was suggested at the last ILLiad meeting in VA 
Beach.  Atlas seemed receptive to the idea, but we don't know when it 
will be implemented.

Great minds, and all that...
Kathy

Francis, Michiko wrote:
> We created an interlibrary loan e-mail address, so my staff and students aid also can access.
>
> But I want to know the library who uses ILLiad for how they put  contact e-mail information in the address information. Some library has two separate department, lending and borrowing and they have different contact/e-mail information. But on the ILLiad address information field only allow us one e-mail address. Because of  sending overdue notice by e-mail, I keep the borrowing  e-mail address but when I need to contact for the lending, have to look up policy again. I wish ILLiad address info section has 2 e-mail fields.
>
> Miko Francis
> The Evergreen State College Library
> Interlibrary Loan
> 2700 Evergreen Parkway NW
> Olympia, WA 98505
> 360-867-6499  Fax: 360-867-6688
> Ariel: 192.211.20.49
> e-mail: francism at evergreen.edu
> OCLC symbol: ESR
>
>
>
> -----Original Message-----
> From: ill-l-bounces at webjunction.org
> [mailto:ill-l-bounces at webjunction.org]On Behalf Of Laura Barnard
> Sent: Thursday, May 24, 2007 5:05 PM
> To: ill-l at webjunction.org
> Subject: [ILL-L] Borrower's e-mail address
>
>
> On the WRS form (a new request, or one in the review file, before you have submitted it), in the section called Borrowing Information, there are fields for information pertinent to shipping either loans or copies, including a field for email.  There is also a field for electronic delivery.   The information in these fields displays to the lender.  
>
> We have assumed that the address listed in the email field in the Borrowing Information section was a departmental email, to which we could send overdue notices.  We have been reluctant to use the email addresses given in many of the policy files contact information because they are personal email addresses, staff are reassigned or leave the institutions or go on vacations and we are unable to communicate our notices to those libraries.
>
> We have discovered that in at least one instance our assumption was incorrect, that the requesting library lists its patron's email address in that field.
>
> We would like to enquire if this is a wide spread practice.  
>
> Which email address do you put in the email field of the Borrowing Information?
> Do you list email addresses in the electronic delivery fields, and if so what is their function or purpose?
> Where do you expect lenders to find the email address to which overdue and other computer generated notices can be sent?
>
>
> Laura Barnard
> Interlibrary Loans
> Seattle Public Library (UOK)
> 206-386-4601
> ill at spl.org
>
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