[ILL-L] Lending incomplete sets of multi-volume materials

[Kathy Britt]

I respond with a conditional & let the borrowing library decide whether 
or not they want a partial fill of their request.

Kathy
Emory Univ. Woodruff Library

Beth Willis wrote:
> Greetings to all on a Friday and best wishes for a restful weekend!
>
> I am looking to gather input on how other libraries handle cases where a 
> multi-volume set is requested for loan and your library is missing pieces of 
> the set.
>
> Do you respond to the request with condition?
> Do you simply respond "No" and let the request move to the next lender in 
> the string?
> Do you send what you have available?
>
> We process a substantial amount of ILL traffic here, averaging approx. 
> 13,000 borrowing requests per month from our patrons, and close to 5,000 
> lending requests from other libraries.
>
> Suggestions from libraries with similar volume would be greatly appreciated.
>
>
>
> -------
> Beth Willis
> ILL Department Head
> bwillis at mcpl.lib.mo.us
> Phone: (816) 521-7231
> Mid-Continent Public Library - http://www.mcpl.lib.mo.us
> Unless explicitly attributed, the opinions expressed are personal.
>
>
>
>
> _______________________________________________
> ILL-L mailing list
> ILL-L at webjunction.org
> http://lists.webjunction.org/mailman/listinfo/ill-l
>
>
>