[ILL-L] how to "unship" an item?

[Kathy Britt]

Laurie, David, et al,
I think that the "undo shipped" is something that you can do in ILLiad, 
but not in WCRS.

Hope this helps,
Kathy

Laurie Lye wrote:
> Hi David,
>
> Perhaps our toolbar is different than yours?  We have nothing called "process" that I can see.  We have had the problem of accidentally updating something "returned" when it has not been, and would like to "undo" that as well.
> Thanks for your help,
>
> Laurie
> Casper College Library
>
>   
>>>> David Shocklee <shockldg at slu.edu> 5/3/2007 11:43 AM >>>
>>>>         
> Julia,
>
> Click on "process" from the tool bar and select "undo shipped".
>
> David Shocklee
> Interlibrary Loan
> Saint Louis University
> shockldg at slu.edu 
>
> Julia Graham wrote:
>
>   
>> Help!
>> We accidentally updated an item to shipped that isn't on shelf, and I 
>> remember reading that you can "unship" an item as long as it's on the 
>> SAME DAY.  Since this just happened 5 minutes ago, it's the same day.  
>> But I pulled up the record, and can't figure out how to do it.  I 
>> tried clicking on "cancel" but it still shows "shipped" in OCLC.
>>
>> thanks!
>> julia
>>
>> ___________________________________________________________________
>> "Dogs come when they're called.  Cats take a message, and get back to 
>> you."
>> - Mary Bly
>>   >^..^<            >^..^<             >^..^<            
>>     
>>> ^..^<              >^..^<
>>>       
>> Julia Graham
>> ILL Coordinator
>> Humboldt State University
>> jlg7001 at humboldt.edu 
>> 1 Harpst St.
>> Arcata, CA 95521
>> 707-826-4889
>>
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