[ILL-L] Direct Request/Custom Holdings problems

[Venice Davidian]

Thanks so much.........I appreciate your response.
Venice

Venice Davidian
ILL Staff
(ph) 847.623.2041 ext 236 (fax) 847.623.2092
www.waukeganpl.org 
 


-----Original Message-----
From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of ILL_PSC ILL_PSC
Sent: Tuesday, July 24, 2007 8:47 AM
To: Interlibrary Loan Listserv
Subject: RE: [ILL-L] Direct Request/Custom Holdings problems

Dear Venice,

Do you use OCLC? Direct request and custom holdings refer to OCLC
capabilities.

A direct request is a patron request that is sent to OCLC and is
immediately assigned lenders based on a profile set up by the borrowing
library. It is automated and doesn't require any staff intervention. A
request sent to the review file, does require staff intervention.

Custom holdings is a method for libraries to create groups of libraries
with specific characteristics. For example, I am in WV, so when I make
book requests, I want to request from libraries in-state and bordering
WV because the mailing time is much quicker. Therefore, for requesting
books I've set up custom holdings groups named: WV, Regional LVIS
libraries, and LVIS libraries. The groups are arranged in a custom
holdings path that stipulates the order in which the libraries are added
to the request. My custom holdings path for book requests is first WV
libraries, then regional LVIS libraries, and finally LVIS libraries.
That means that books should arrive quickly because I always request
from the closest libraries first.

Hope this is what you wanted.

Linda
>>> "Venice Davidian" <venicedavidian at waukeganpl.info> Tuesday, July 24,
2007 9:15 AM >>>
Hello,

 

This may sound a bit odd, but I am new to the world of ILL.........I
don't quite know what is meant when one says "direct request" or custom
holdings.  I refer to a faxed request as a direct request.  I know that
you are intending something quite different.   Would you be willing to
give a quick synopsis?  Thanks.

 

Venice Davidian

ILL Staff

(ph) 847.623.2041 ext 236 (fax) 847.623.2092

www.waukeganpl.org 

 

 

________________________________

From: ill-l-bounces at webjunction.org 
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Burns, Jacqueline,
JCL
Sent: Monday, July 23, 2007 2:07 PM
To: Interlibrary Loan Listserv
Subject: [ILL-L] Direct Request/Custom Holdings problems

 

Has anyone else been having trouble with their direct request or custom
holdings?  I've had problems since Friday.  When I go to the Admin
module, I get Errors when trying to access my custom holdings groups.
On Friday the error happened when trying to get my Direct Request
profile to show.  Anyone else?

 

Jackie Burns
Document Delivery Librarian
Johnson County Library (KNJ)
9875 W. 87th St.
Overland Park, KS 66212
913-495-7558
burnsj at jocolibrary.org 

 


Linda Celet Bane
Interlibrary Loan (PWS/PWSA)
Mary F. Shipper Library/LRC
Potomac State College of WVU
Keyser, WV  26726-2697
phone: (304)788-6903
fax: (304)788-6946
Ariel: 157.182.165.30, PSC_Ariel at mail.wvu.edu
E-mail: ILL_PSC at mail.wvu.edu

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