[ILL-L] Direct Request/Custom Holdings problems

[Venice Davidian]

Thanks so much....I'll have to find some time to become better
acquainted with these features and set up.

Venice Davidian
ILL Staff
(ph) 847.623.2041 ext 236 (fax) 847.623.2092
www.waukeganpl.org 
 

-----Original Message-----
From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Collette Mak
Sent: Tuesday, July 24, 2007 9:14 AM
To: Interlibrary Loan Listserv
Subject: Re: [ILL-L] Direct Request/Custom Holdings problems


Custom Holdings is a feature that automates the lender string based on 
your best buddy libraries. It lets you set up different tiers of 
potential lenders, then creates the lender string for you based on your 
preferences. It's done through groups and paths and while it takes some 
thought to set it up you'll love it every time you use it. It helps you 
make the best use of all your library's relationships and delivery 
routes without beating up on any one library. Your network (WILS I 
think?) can help you with setting that up.

Direct Request--direct request lets the system create the request based 
on your own preferences, including the lender string based on custom 
holdings. Basically, you tell the system "books in English at least 3 
years old and not older than 100 years and that my library doesn't own 
use these lenders and create the request". It's another fabulous feature

and while it takes some thought to set up, you'll love it once you've 
got it going. Again, your network can help you setting it up.

BOTH custom holdings and direct request are just part of WorldCat 
Resource Sharing so it's part of your subscription. Restated, won't cost

you anything more....

Hope this helps

Collette Mak
collette at incolsa.net






Venice Davidian wrote:

> Hello,
>
> This may sound a bit odd, but I am new to the world of ILL.........I
don't 
> quite know what is meant when one says "direct request" or custom 
> holdings. I refer to a faxed request as a direct request. I know that 
> you are intending something quite different. Would you be willing to 
> give a quick synopsis? Thanks.
>
> Venice Davidian
>
> ILL Staff
>
> (ph) 847.623.2041 ext 236 (fax) 847.623.2092
>
> www.waukeganpl.org
>
>
------------------------------------------------------------------------
>
> *From:* ill-l-bounces at webjunction.org 
> [mailto:ill-l-bounces at webjunction.org] *On Behalf Of *Burns, 
> Jacqueline, JCL
> *Sent:* Monday, July 23, 2007 2:07 PM
> *To:* Interlibrary Loan Listserv
> *Subject:* [ILL-L] Direct Request/Custom Holdings problems
>
> Has anyone else been having trouble with their direct request or 
> custom holdings? I've had problems since Friday. When I go to the 
> Admin module, I get Errors when trying to access my custom holdings 
> groups. On Friday the error happened when trying to get my Direct 
> Request profile to show. Anyone else?
>
> Jackie Burns
> Document Delivery Librarian
> Johnson County Library (KNJ)
> 9875 W. 87th St.
> Overland Park, KS 66212
> 913-495-7558
> burnsj at jocolibrary.org
>
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