[ILL-L] Direct Request/Custom Holdings problems

Collette Mak collette at incolsa.net
Mon Jul 23 15:51:37 EDT 2007



There is some hinky thing going on with the staff view for linked 
accounts (FirstSearch accounts with an ILL authorization linked to 
them). You can fix it by going in and UNlinking your resource sharing 
authorization, saving the changes, then linking it back up.

I've reported the problem to OCLC and asked them to please look into 
what's causing it, system wide, because there's a LOT of authorizations 
that have been linked up!

Collette Mak
collette at incolsa.net





Burns, Jacqueline, JCL wrote:

> Has anyone else been having trouble with their direct request or 
> custom holdings? I’ve had problems since Friday. When I go to the 
> Admin module, I get Errors when trying to access my custom holdings 
> groups. On Friday the error happened when trying to get my Direct 
> Request profile to show. Anyone else?
>
> Jackie Burns
> Document Delivery Librarian
> Johnson County Library (KNJ)
> 9875 W. 87th St.
> Overland Park, KS 66212
> 913-495-7558
> burnsj at jocolibrary.org
>
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