[ILL-L] Books arriving from lender damaged due to age

[FFenske at cob.org]

As a lender, I check the condition of the items before shipping. That
includes markings, spine damage, torn pages, and that all parts are
included in our AV items. We have a Damage Noted stamp that is used on the
barcode page, and the type of damage (ie stains, etc) is noted. If the book
is showing it's age, and is non-repairable, I make note of that on the ILL
request form. If repairs are needed, I do them, also cleaning any obvious
dirt from the covers.

As a borrower, I make note of the condition of each item when received. If
damage is noted, I fill out a small form that I made that indicates the
damage (torn pages, loose pages, torn cover, loose cover, worn/broken
spine, pen/pencil/highlighter, liquid damage, stains, AV case damaged,
other). I especially check books borrowed from universities for
pencil/pen/highlighting. If a book is received with the spine totally
separated from the book, I will do some repair. For the very old and
fragile books, that crumble in your hands, I cover the book with plain
packing paper. It prevents more crumbling and holds the spine together. I
inform our patron of the damage noted, so if there is any further damage, I
will know it came from them.

I appreciate it when the lending library makes note of the damage or
condition of the books they send.

Fay Fenske
Bellingham Public Library


                                                                           
             "Beth Willis"                                                 
             <BWillis at mcpl.lib                                             
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             Please respond to         [ILL-L] Books arriving from lender  
             Interlibrary Loan         damaged due to age                  
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Lately I've been seeing a lot of books come through here from lenders that
are really not fit to circulate; e.g. the text block is entirely pulled
away from the spine.

Is there a protocol for this? Do you repair such items before circulating
to your patron? Do you let them go out as is? (There is no way the lender
wasn't aware of the condition of the material before sending it. Or, do you
return them to the lender and submit a new request for the patron?

My *real* question is: Why do libraries let stuff go out in this condition?
:-?



Beth Willis
ILL Department Head
bwillis at mcpl.lib.mo.us
Phone: (816) 521-7231
Mid-Continent Public Library - http://www.mcpl.lib.mo.us
Unless explicitly attributed, the opinions expressed are personal.
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