[ILL-L] Books arriving from lender damaged due to age

[Beth Willis]

Lately I've been seeing a lot of books come through here from lenders that are really not fit to circulate; e.g. the text block is entirely pulled away from the spine.
 
Is there a protocol for this? Do you repair such items before circulating to your patron? Do you let them go out as is? (There is no way the lender wasn't aware of the condition of the material before sending it. Or, do you return them to the lender and submit a new request for the patron?
 
My *real* question is: Why do libraries let stuff go out in this condition? :-?
 
 
 
Beth Willis
ILL Department Head
bwillis at mcpl.lib.mo.us
Phone: (816) 521-7231
Mid-Continent Public Library - http://www.mcpl.lib.mo.us
Unless explicitly attributed, the opinions expressed are personal.
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