[ILL-L] Special Request from the Newark Public Libraries-- NPLand ONW

[Campbell, Heather]

Jacksonville Public Library gets books and mail meant for  all the other Jacksonville Public libraries.  Today we received a bill and threatening letter from a Illinois university that was meant for another JPL.  Odd thing was that the printout from OCLC they enclosed showed the address for the right library though the letter had our address- actually the address we haven't been at for the past two years.  We also get books meant for Jacksonville University, Jackson State University, and Jacksonville State University,
 
Heather Campbell
Manager, Special Services (Interlibrary Loan & Books By Mail)
Jacksonville Public Library (JPL)
Jacksonville, FL 32202-3505
(904) 630-7017; VM: (904) 630-2986

________________________________

From: ill-l-bounces at webjunction.org on behalf of Tom Bruno
Sent: Tue 12/18/2007 4:58 PM
To: Interlibrary Loan Listserv
Subject: Re: [ILL-L] Special Request from the Newark Public Libraries-- NPLand ONW


We occasionally get ILL books destined for Widener University.  The last time it was a pretty interesting-looking children's book!

Tom Bruno
Head of Interlibrary Loan
Widener Library / Harvard College Library 



On Dec 18, 2007 3:02 PM, Dale Colston <dcolston at npl.org> wrote:


	Dear Colleagues:
	
	Twice this month we, The Newark Public Library (NPL) , Newark, NJ,  received ILL items intended for The Newark Public Library (ONW), Newark, OH.
	
	Although this doesn't happen often, it is troublesome and time consuming to correct when it does occur.  And sadly ILL patrons wait unnecessarily a extra week, sometimes longer while the item makes its way to the intended destination. 
	
	We , NPL, contact the lender and/or borrower, and ship the item to the either via UPS.  We do not charge the libraries for the redirected shipping though over time these charges will start to add up.  (Note to self:  charge fees for this service in 2008...) 
	
	Therefore, please make sure that you ship requested ILL items to the Newark Public Library that is listed on your request.  HINT: NPL is New Jersey, ONW is for Ohio.
	
	Thanks ever so,
	Ms. Dale Colston
	
	=====================================
	Dale E. Colston, Esq.
	dcolston at npl.org
	Principal Librarian
	Circulation Department/Interlibrary Services
	The Newark Public Library
	5 Washington Street, 2nd floor
	Newark, NJ   07102
	M-F, 9a-5p
	V: 973.733.7768  F:973.733.5648
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