[ILL-L] Payments for overdues and lost items

[GayLynn Burchett]

We stopped charging overdue fines in 2000. We weren't really making that
much money & I think it did not promote good will within our hospital.
If an item is lost, we will bill the patron for replacement cost &
processing fee. We don't charge for photocopying either.

GayLynn J Burchett >^..^<
..,,.-*"*-.,,.-*"*-.,,.-*"*-.,,.-
Systems Librarian 
Avera McKennan Library-MKE 
800 E 21st St. PO Box 5045 
Sioux Falls SD 57117-5045 
phone: 605-322-8476 
fax: 605-322-8480 


-----Original Message-----
From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Dale Colston
Sent: Monday, December 10, 2007 11:11 AM
To: ill-l at webjunction.org
Subject: [ILL-L] Payments for overdues and lost items

Dear Colleagues:
 
The Newark (NJ) Public Library is considering going "cash-less" at the
Main Library's Circulation Desk.  We spend a lot of time each day
counting the cash register receipts for eight or so staff members,
comparing the amounts with the register tapes AND Millennium reports,
etc.  I am in favor of the switch.  I've been asked to "... research the
possibilities". 
 
To manage our high Internet user traffic, we use SAM/Comprise. They may
be considered for the Circulation Desk since they have the needed
component.
 
If you (or even your local hometown library) no longer accept money
(bills and/or coins) at your Circulation Desk, please e-me off list to
provide me with the pros, cons, advantages, disadvantages, etc.  
 
Thanks ever so,
Dale E. Colston
 
=====================================
Dale E. Colston, Esq.  
dcolston at npl.org
Principal Librarian
Circulation Department/Interlibrary Services
The Newark Public Library
5 Washington Street, 2nd floor
Newark, NJ   07102
M-F, 9a-5p
V: 973.733.7768  F:973.733.5648   
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