[ILL-L] Accepting IFM ? Help!

[Document Delivery]

If that happens you have to call them. You can submit a dummy record
with a maxcost of $85 and they can accept it, adding $85 to your bill as
a credit - Ed. 


Edward Helmrich
ILL Office
Ryan Library
Iona College VXI
914-633-2352 
docdelivery at iona.edu

-----Original Message-----
From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of joseph augustin
Sent: Friday, December 07, 2007 6:04 PM
To: Interlibrary Loan Listserv
Subject: Re: [ILL-L] Accepting IFM ? Help!

Yes, but not if it is "received" after it has already aged to the next
lender.

On Dec 7, 2007 5:33 PM, Document Delivery <DocDelivery at iona.edu> wrote:
> If you're using IFM, the charge is counted when the item is received, 
> and appears on the monthly OCLC bill, Ed.
>
>
> Edward Helmrich
> ILL Office
> Ryan Library
> Iona College VXI
> 914-633-2352
> docdelivery at iona.edu
>
>
> -----Original Message-----
> From: ill-l-bounces at webjunction.org
> [mailto:ill-l-bounces at webjunction.org] On Behalf Of Stefanie Nordbrock
> Sent: Friday, December 07, 2007 4:13 PM
> To: ill-l at webjunction.org
> Subject: [ILL-L] Accepting IFM ? Help!
>
> Help! We have never charged anyone for any loan so we are at a 
> complete loss now. We did charge someone yesterday for postage since 
> it was overnight, UPS and $85 and they did put $85 in their max cost 
> field. How do we accept the charges? Do we change something in that 
> record? or in our policies? or? Even though they have already received

> the package I have not yet said yes to the request in case I have to 
> change something somewhere.
>
> Thanks!
>
> Stefanie
> --
> Stefanie Nordbrock
> Interlibrary Loans - ZPT
> Prescott Public Library
> Prescott, AZ 86303
> (928) 777-1510
>
>
> "Meddle not with dragons for thou art crunchy and taste good with 
> ketchup."
>  - unknown
>
>
>
>
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--
Joe Augustin
Interlibrary Loan & E-serials
Earlham College (IEC)
(765) 983-1307
ill at earlham.edu
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