[ILL-L] Accepting IFM ? Help!

[Document Delivery]

If you're using IFM, the charge is counted when the item is received,
and appears on the monthly OCLC bill, Ed. 


Edward Helmrich
ILL Office
Ryan Library
Iona College VXI
914-633-2352 
docdelivery at iona.edu

-----Original Message-----
From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Stefanie Nordbrock
Sent: Friday, December 07, 2007 4:13 PM
To: ill-l at webjunction.org
Subject: [ILL-L] Accepting IFM ? Help!

Help! We have never charged anyone for any loan so we are at a complete
loss now. We did charge someone yesterday for postage since it was
overnight, UPS and $85 and they did put $85 in their max cost field. How
do we accept the charges? Do we change something in that record? or in
our policies? or? Even though they have already received the package I
have not yet said yes to the request in case I have to change something
somewhere.

Thanks!

Stefanie
--
Stefanie Nordbrock
Interlibrary Loans - ZPT
Prescott Public Library
Prescott, AZ 86303
(928) 777-1510


"Meddle not with dragons for thou art crunchy and taste good with
ketchup."
 - unknown




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