[ILL-L] Accepting IFM ? Help!

[Joe Ellison]

First, along with the appropriate maxcost, they have to have checked 
IFM when the placed the request. So the maxcost should read 
IFM-$85.00. Then, all you need to do is check the IFM box in the 
lending information section of the request, and then enter the amount 
you're charging in the lending charges field. Update it to shipped. 
When they update to received, the charges will automatically go 
through IFM, and appear as a credit on your next statement.

Joe Ellison

At 03:13 PM 12/7/2007, you wrote:
>Help! We have never charged anyone for any loan so we are at a complete
>loss now. We did charge someone yesterday for postage since it was
>overnight, UPS and $85 and they did put $85 in their max cost field. How
>do we accept the charges? Do we change something in that record? or in our
>policies? or? Even though they have already received the package I have
>not yet said yes to the request in case I have to change something
>somewhere.
>
>Thanks!
>
>Stefanie
>--
>Stefanie Nordbrock
>Interlibrary Loans - ZPT
>Prescott Public Library
>Prescott, AZ 86303
>(928) 777-1510
>
>
>"Meddle not with dragons for thou art crunchy and taste good with ketchup."
>  - unknown
>
>
>
>
>_______________________________________________
>ILL-L mailing list
>ILL-L at webjunction.org
>http://lists.webjunction.org/mailman/listinfo/ill-l

Joe Ellison
Document Delivery Assistant, Transportation Library (OCLC symbol JCR)
Northwestern University Library, 1970 Campus Dr.
Evanston, IL  60208-2300
phone: (847)491-8600, fax: (847)491-8601
j-ellison at northwestern.edu
ARIEL: 129.105.19.35 or staff019035.library.northwestern.edu
Visit the Transportation Library: 
http://www.library.northwestern.edu/transportation