[ILL-L] ILL overdue abusers

[Document Delivery]

We started to recall books, which involves a $1.00 a day fine after a two-day grace period. We don't charge faculty, but we would suspend ILL privileges until an item is returned, Ed.

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From: ill-l-bounces at webjunction.org on behalf of Carmichael, Kathy J.
Sent: Fri 11/30/2007 2:55 PM
To: Interlibrary Loan Listserv
Subject: [ILL-L] ILL overdue abusers



I would like to know how everyone deals will ILL patrons who ignore overdue notices and abuse their ILL privileges.  Recently we have begun to have problems with  a few patrons  who not only haven't returned very overdue materials, they have many overdue items.  I am spending far too much time responding to overdue notices. We are especially interested in policies concerning permanent suspension of ILL privileges. We also would like to know how academic libraries handle this problem when a faculty member is the patron.

 

Thanks, 

Kathy 

 

Kathy Karn-Carmichael

Senior Library Assistant

Interlibrary Loan

David L. Rice Library

University of Southern Indiana

kjcarmicha at usi.edu

812-465-1683

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