[ILL-L] Ariel help - send queue full...

[Keith Palmateer]

Call the requesting library and have them verify the system hard drive has
space for the temporary file for the data received.

Usually a couple of gigs is needed for Ariel transmissions.  Ideally, the
hard drive for Windows 2k and XP will be 50% free and reasonably defraged.

 

Keith <mailto:kpalmate at pcc.edu>  Palmateer

Interlibrary Loan Specialist

Portland Community College

12000 SW 49th Avenue

Portland, OR 97219

 

503-977-4420

503-977-4103 fax

  _____  

From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org]
On Behalf Of Document Delivery
Sent: Tuesday, August 21, 2007 11:59 AM
To: Interlibrary Loan Listserv
Subject: RE: [ILL-L] Ariel help - send queue full...

 

One suggestion is to delete all the items in the send queue (one might be
corrupted?), and rebuild it, and try again? Ed.

 

  _____  

From: ill-l-bounces at webjunction.org on behalf of Julia Graham
Sent: Tue 8/21/2007 12:41 PM
To: ill-l at webjunction.org
Subject: [ILL-L] Ariel help - send queue full...

I'm hoping someone on the ILL list might have an answer to this so I don't
have to call Ariel technical "support."

We're getting a message when we try to scan that our send queue is full.
The problem is, it isn't.  All items except for 26 have been deleted (our
cap is set at 250).  Why does Ariel think the queue is full and how do we
fix the problem?

Help!!!

Julia

****************************************************************************
*********
Books are the bees which carry the quickening pollen from one to another
mind. -James Russell Lowell, poet, editor, and diplomat (1819-1891)

Julia Graham
ILL Coordinator, Humboldt State University
1 harpst st.
Arcata, CA 95521
707-826-4889 

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