[ILL-L] Ariel help - send queue full...

[Document Delivery]

One suggestion is to delete all the items in the send queue (one might be corrupted?), and rebuild it, and try again? Ed.

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From: ill-l-bounces at webjunction.org on behalf of Julia Graham
Sent: Tue 8/21/2007 12:41 PM
To: ill-l at webjunction.org
Subject: [ILL-L] Ariel help - send queue full...


I'm hoping someone on the ILL list might have an answer to this so I don't have to call Ariel technical "support."

We're getting a message when we try to scan that our send queue is full.  The problem is, it isn't.  All items except for 26 have been deleted (our cap is set at 250).  Why does Ariel think the queue is full and how do we fix the problem?

Help!!!

Julia


*************************************************************************************
Books are the bees which carry the quickening pollen from one to another
mind. -James Russell Lowell, poet, editor, and diplomat (1819-1891)

Julia Graham
ILL Coordinator, Humboldt State University
1 harpst st.
Arcata, CA 95521
707-826-4889 

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