[ILL-L] UPS only or are you flexible?

[Julia Graham]

At 08:50 AM 8/1/2007, you wrote:
>Hi all,
>
>I just received a question from another list and thought I would ask 
>you all. I've wondered this too so figured this would be a good 
>chance to clear things up for me.
>
>When you request items you've loaned to be returned to your library 
>by a specific ground transport company, do you have a problem with 
>libraries when they return items by another ground transport company.
>
>The person asking said they get a lot of requests to return items by 
>UPS, but their mail room doesn't use UPS any longer, just FedEx.
>
>Is a different company a major problem for you or does it not matter?

As long as it's shipped by a traceable delivery service and NOT the 
USPS, we care not.  UPS, FedEx, no matter.  We only send out UPS 
here, and doing FedEx is a royal pain in the bootay.  So far, we 
haven't had complaints from lenders either if they say "return FedEx" 
and we send UPS.

Julia


>Thanks!
>
>Peg
>The Master's College Library
>
>
>
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Julia Graham
ILL Coordinator
Humboldt State University
jlg7001 at humboldt.edu
1 Harpst St.
Arcata, CA 95521
707-826-4889  
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