[ILL-L] UPS only or are you flexible?

[Peg Westphalen]

Hi all,

I just received a question from another list and thought I would ask you all. I've wondered this too so figured this would be a good chance to clear things up for me.

When you request items you've loaned to be returned to your library by a specific ground transport company, do you have a problem with libraries when they return items by another ground transport company.

The person asking said they get a lot of requests to return items by UPS, but their mail room doesn't use UPS any longer, just FedEx.

Is a different company a major problem for you or does it not matter?

Thanks!

Peg
The Master's College Library